174 | Escape the Grind! Pivoting, Team Building and Leadership with Tatiana O'Hara of Grindaholics Anonymous
Starting to build your team or you have a team but want to lead them better? This episode is for you!
LISTEN TO THE EPISODE HERE:
Today on the podcast, we dive into pivoting, team building, culture, leadership, sharing your vision with your team and so much more! There’s so much value in this episode especially if you are starting to build your team or you have a team but want to lead them better!
Tatiana O'Hara is a Team Operations & Leadership Coach helping small businesses hire the right people and teaching them how to lead them better. After some time in corporate retail she decided to start her own business to help bridge the gap between corporate and entrepreneurship so business owners have the tools they need to create structure and reach their goals without the stress.
Connect with Tatiana:
@_tatianaohara
www.tatianaohara.co/grindaholicsrx
KET TAKEAWAYS
Pivoting for Success:
Tatiana's shift from coaching entrepreneurs to working with corporate clients shows how pivoting can be a successful way to grow.
The importance of finding your niche and staying confident in your abilities.
Team Building Strategies:
Streamlining processes and strategic delegation for small teams.
Hiring for roles that directly impact revenue and growth (lead generation, sales, marketing, finance).
Leadership Insights:
Share the company's mission, vision, and financial insights with the team.
Empowering team members to take initiative and make informed decisions.
Building a team that aligns with the company's mission for transformative results.
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transcript
[00:00:00] Danielle Wiebe: Welcome Tatiana to the podcast. I'm so excited
[00:00:03] Tatiana O'hara: to have you here. Yes. Thank you so much. I'm excited to be here.
[00:00:07] Danielle Wiebe: Let's dive into your story. So I would love to hear how did you start your business? What got you into entrepreneurship and what are
[00:00:14] Tatiana O'hara: you doing today? Yes. Okay. Let me try to give you the short version.
[00:00:18] Tatiana O'hara: So I started as a district manager for Aldi, a grocery store right after graduation. I did an internship with them my junior year and I was studying operations, hospitality in college. So I knew that I wanted to manage people and manage processes. Being a district manager, I was overseeing five really high sales volume grocery stores in the Metro Atlanta area.
[00:00:42] Tatiana O'hara: And I had to lead my store managers, but I also had to teach them how to lead so that they could lead their teams. And we went from being one of the worst performing districts to one of the best by the time that I left around year four. And I left because I've always had, just the entrepreneurial spirit.
[00:00:58] Tatiana O'hara: I've always had little [00:01:00] small businesses, had a healthy vending machine company, started an auto brokerage with my father that, is still operational today. So I left to start, my own business with the cars and eventually realized like I was itching to get back to that mentorship and coaching side of things.
[00:01:18] Tatiana O'hara: So it took me about six months to really find my niche. I thought I just needed to be like a general. Here's how you start a business type of coach. But I realized that I really love the work that I did at Aldi. I just didn't necessarily love the environment that I did it in. And so I took that skillset of learning how to lead people, learning how to quickly identify inefficiencies and how we can do things better, more streamlined.
[00:01:41] Tatiana O'hara: And repackage that. And so I started coaching small business owners and I had about 40 VIP days before I launched my group program, Grindaholic Synonymous, and just recently made the decision to close that program. After two years, we served 100 some odd clients.[00:02:00] And so now I am really focusing on B2B and hoping to, take what I've learned from both corporate and entrepreneurship and sell that back to corporations and teach, C level or C suite level executives, how they can create a more entrepreneurial environment for their team members.
[00:02:19] Tatiana O'hara: That's
[00:02:19] Danielle Wiebe: amazing. So cool. So I would love for you to share a little bit more about what did that look like when you decided to actually start your own business doing this? Was it something that because you had that kind of entrepreneurial background, was it easy for you? Or did you I know you said you took a little while to find your niche, but was that scary?
[00:02:41] Danielle Wiebe: Like putting yourself out there in that way? Cause it's a little bit different next. from what you had done in the past, so I would love to hear that perspective.
[00:02:48] Tatiana O'hara: Yeah, absolutely, so I think, in hindsight, I never doubted my ability to do the work and to do it at a high caliber, [00:03:00] but I often doubted If I was good enough or if my personality would resonate with people, or if I wasn't professional enough and it took me a while to find my lane and to put myself out there, but it's crazy because as soon as I did and I started doing it consistently, things picked up relatively quickly.
[00:03:20] Tatiana O'hara: So it's like in hindsight, I was really the one holding myself back. But yeah, so much fear early on around cause it's one thing to an auto brokerage, right? Like I'm selling a car. It's very clear what the value is there or with my vending machine company, you go up to a vending machine and you see the snacks, so you want to buy the snacks.
[00:03:39] Tatiana O'hara: But when you're selling a service, you're selling, your ability, your IP. And sometimes in the early, not just the early stages, which is in general, sometimes it can be hard to help others see that same value, especially when you might be struggling to see it yourself.
[00:03:55] Danielle Wiebe: Yeah that's such a good point.
[00:03:56] Danielle Wiebe: And I think that's why a lot of [00:04:00] entrepreneurs doubt themselves or struggle because you're right. It's. intangible in some ways. And so you almost have to find a way to figure out how do you communicate tangible things, like tangible results or tangible value to something that is really intangible.
[00:04:19] Danielle Wiebe: And also like the idea of, The knowledge that you have and the experience that you have and packaging that up. And it's not just the time that you're spending with someone. It's like the years and years of experience and growing into, what knowledge and expertise do you have today?
[00:04:37] Danielle Wiebe: And then sharing that with your clients and prospects. So you started with doing. VIP days. That is really cool. I love VIP days. I think they're amazing. Do you still do that or is that something you've totally shifted? I know you've pivoted your business. So I'd love to ask you what has been the trajectory of where you started and then where your business is at today and [00:05:00] why did you make those changes?
[00:05:01] Tatiana O'hara: Yeah. So it's so funny that you asked about VIP days because I haven't had one since before I had my baby, but I actually have one next week and it's so interesting to see how they've evolved because the very first VIP day I did was four hours. It was virtual, very low price point, too low, honestly. And now, my VIP day is a five figure experience.
[00:05:25] Tatiana O'hara: It's in person. This time I'm flying to the client. Usually they come to me. And there's just so much more involved. The impact is so much bigger. So yeah, it's just crazy to see how much they've evolved, but I love VIP days. I don't ever really want to get rid of them because I love just that one on one intensive style experience where they're getting exactly what they need in one day.
[00:05:47] Tatiana O'hara: And then I support them from anywhere, two weeks to a month afterwards just to make sure that they have What they need. So yeah, that's VIP days. And then your other question was about my pivot and how that's been going. Yeah. [00:06:00] So that has been interesting. I had a workshop the other day with the SBA.
[00:06:06] Tatiana O'hara: So that was like my first government interaction and that went so, so well. And I think it gave me the confidence boost that I needed because if I'm being honest, like transitioning from B2C being online, online business space, whatever. And then transitioning to B2B, I literally feel like I'm back in 2019, starting a brand new business, having to find that confidence, figure out my messaging, figure out my marketing, because it's just so different.
[00:06:35] Tatiana O'hara: For one, I'm not selling to the end user. That is the biggest difference, right? So right now, if I wanted to coach you on how to build your team, I'm coaching you directly and you're going to be the buyer. But in corporate, you may have an executive who's completely detached from the problem who's buying the solution, but then I'm coaching someone else.
[00:06:55] Tatiana O'hara: So now it's like you have to learn the messaging to sell to the person [00:07:00] who's potentially not even going to use your service. So it's going well, it's going well, but I think I'm getting a slower start than I anticipated because I'm having to grow a lot mentally and I'm having to find that new belief in myself as I.
[00:07:16] Tatiana O'hara: I'm elevating, and in my business,
[00:07:18] Danielle Wiebe: so that's so interesting. Thank you for sharing that perspective because yeah, I think that, when we're looking to change what we're doing or pivot or do something different, it's always like that. Yeah. Scary. Like you said, it's almost like starting a new business.
[00:07:34] Danielle Wiebe: I felt that way when we transitioned into online because we were doing a lot of in person events and then Transitioned online and now we're doing in person again and combination. But it's there's so many things that you have to learn in business. And so sometimes when you're doing something new, you feel like a beginner again, even though you have all this experience in your.
[00:07:56] Danielle Wiebe: Previous kind of version of your business. So I would love to hear [00:08:00] because I know that you still do sell to the entrepreneur who's trying to build their team as well, but in a different way. So you can you tell us a little bit about that? What kind of solutions do you have for people who are building out their teams or they're looking to grow?
[00:08:17] Danielle Wiebe: And I love the like brand like your brand of Grindaholics Anonymous. Can you tell us how did you come up with that? And because I feel like that resonates with a lot of this. Absolutely. Tell us about that. And then also what are some ways that you support business owners when they're trying to grow their teams?
[00:08:35] Tatiana O'hara: Yeah Grindaholics Anonymous actually was supposed to be Workaholics Anonymous, but that is already trademarked. And so when I initially was designing this program, I, like I said, I'd done close to 40 VIP days. And so I'd worked with a lot of business owners and a lot of different industries, and I was able to pull what are the common things that people are coming to me for?
[00:08:56] Tatiana O'hara: And also coming to the realization that even though I've worked with [00:09:00] all these different industries, I've been able to provide them all the same solution, maybe just presented in a different way. So I made the decision to turn it into a group program so that I could impact more people, right? And so I was thinking just about how business owners are addicted to the grind, right?
[00:09:19] Tatiana O'hara: We're addicted to building our business to the work involved. Like we just always want to be growing and we're all stuck on this hamster wheel, so to speak. And so Grindaholics Anonymous, the concept behind it is like detoxing from the grind, right? Like almost like rehab for entrepreneurs who need to fundamentally change their mindset around How they work within their business.
[00:09:43] Tatiana O'hara: So when I then decided that I wanted to pivot and focus more, B2B, I realized that I couldn't do both well, and I had already served so many people. And in hindsight, looking back at the [00:10:00] feedback that I had gotten. A lot of our clients, even though the program was six months long, a lot of our clients got the result they were looking for within the first four to eight weeks.
[00:10:09] Tatiana O'hara: Wow. And sometimes they would come in, get the result, and then they would ghost us, right? Like they wouldn't come back or they would pop in here and there. And so going back and interviewing some of them, realizing it wasn't that they were You know, dissatisfied with the program. It was that they were able to come in and get exactly what they needed implement because the curriculum was so well written implement and then go.
[00:10:31] Tatiana O'hara: And so my thought process was how can I continue on the legacy of Grindaholics synonymous while fixing the most common problem that my leads have, which is time. We rarely get financial objections. It's always, I don't have time to sit through a program. And so that is when Grindaholics Rx was born.
[00:10:50] Tatiana O'hara: So GrindaholicsRx is like our play on a digital pharmacy where entrepreneurs can come and get the solution that they're looking for. So instead of going through my [00:11:00] entire program and learning hiring and onboarding and training and org charts and KPIs and systems, you can literally get what you need.
[00:11:07] Tatiana O'hara: So if you just need support on how to create KPIs for your team, we have a product for that. If you just need to build your org chart, We have a product for that and everything in the shop is under 1, 000. Solutions starting at 97, all the way up to a thousand. And then we do have a bundle that's over a thousand, but that bundle gets you everything.
[00:11:26] Tatiana O'hara: And so now we've had even better results. The people that have purchased from the shop, they're able to come back and. What we say is that you can get results within 48 hours and literally no joke. People are getting job descriptions up over the weekend. People are rolling out KPIs where, you know, refining our org chart.
[00:11:44] Tatiana O'hara: I've had someone completely revamped her communication system within her team. And so that's where we're at now is like more of a, the digital product route and allowing. Instead of you having to get the big chunk, the big kahuna of Grindaholics Anonymous, you can take the [00:12:00] pieces that you need.
[00:12:00] Danielle Wiebe: Okay. I love that so much I'm curious, what are most people who come to you, are they people that already have small teams?
[00:12:10] Danielle Wiebe: Are they people who have large teams? Are they solo entrepreneurs that are looking to build their team? What is your main target
[00:12:17] Tatiana O'hara: audience that you serve? I'm going to be honest. It's all of them. Yeah. I would say these days, I think solopreneurs probably make up a smaller percentage, but for the most part, it's that person in the middle who has maybe a VA, maybe a social media person.
[00:12:34] Tatiana O'hara: If they run an agency, maybe it's like a duplicate of themselves. So if they run an ad agency, maybe they already have another ads manager. And they are looking for a couple of things. They want to grow without compromising their profit. They have the team, but they're still working a lot and they're not quite sure why.
[00:12:50] Tatiana O'hara: So they're trying to figure out where the gaps are. Maybe they rushed into hiring. I think that's the most common, especially in a pandemic, right? A lot of us grew really quick. So we [00:13:00] hired really quick and there wasn't a lot of strategy behind him. And so now it's like, how do I take this great team of people that I have, but.
[00:13:07] Tatiana O'hara: Put a little bit more strategy and intention behind it so that we can actually like move the needle here And then I would say another small percentage is clients who have a really big team Those are typically the people who like to do like vip days they're typically, 500k plus in revenue per year and They have this huge team that's now become a little unmanageable and they're just getting lost in the sauce.
[00:13:31] Tatiana O'hara: They're also starting to feel disconnected from the business because everyone does all the work for them. So yeah, those are like my, those three groups are really all of our clients. And the beautiful thing is I have a product or a service for all of them, which is, really nice.
[00:13:46] Danielle Wiebe: That's really cool. Let's talk about the person who is maybe at the beginning stages of building their team, maybe, like you said, they have a VA or they have a marketing person maybe they have contractors or maybe they have one or two employees, [00:14:00] and they're really at this stage where they're ready to scale, but they're like, okay, but how do I do this with such a small team?
[00:14:07] Danielle Wiebe: And how do I grow this? Is that a common thing that you see with entrepreneurs is they are at their capacity. They can't really do more. And obviously, having a small team is helpful, but at a certain point you're like, okay. Is this team going to get me to where I want to go? And is that a common thing that you see in the clients that you have worked with? Or the people that come to your shop? And then, what do you feel like is some of the first steps that they should be taking in order to, see that vision and then know who do they have to have on board to make that vision a
[00:14:42] Tatiana O'hara: reality?
[00:14:43] Tatiana O'hara: Yeah, I think for a very large percentage of business owners, you may never need more than a handful of people. And if you asked me this question three years ago, I probably would have said the answer is you probably need more people, every person [00:15:00] needs to have a very small specific skill set.
[00:15:03] Tatiana O'hara: But now I'm beginning to see the value of having that small niche team that. Can do a variety of things and so I think the first like I guess thought that I have around that is Often if you're in this place where you have a couple team members you want to grow you want to scale But you're not sure how to do that We have to go back to the drawing board and look at our offers, right?
[00:15:26] Tatiana O'hara: And not just our offers from the marketing perspective of how many launches are we having that kind of thing. But fundamentally, how do we run this business? How do we operate these services? How do we take a client from, they're in your DMs, interested in working with you to they're being off boarded.
[00:15:44] Tatiana O'hara: So the name of the game in this stage is we need to streamline and create rinse and repeat processes. And I think even when I say that people's mind goes to, Oh, so I need to like make SOPs. And it's yeah, make SOPs. Sure. But what we really need [00:16:00] to do is make sure that we have a streamlined process that actually works.
[00:16:03] Tatiana O'hara: A lot of people feel like they stumbled into X. Maybe we didn't stumble into our business, but maybe you stumbled into an offer because someone asked you for it. And then before you know it, you're offering it to all these people. So it's like I said, going back to the drawing board and creating structure.
[00:16:17] Tatiana O'hara: Because running your business just haphazardly probably worked to a certain point. You had a VA going through your emails. You hired someone to make some content, write some emails. But if you want to go from, let's say, 150, 200 K a year to 500 to a million a year, whatever. Rinse and repeat processes are going to be really huge.
[00:16:37] Tatiana O'hara: I always recommend that's the first step. That's actually the first thing that we would take people through in Grindaholics. First thing I take my private clients through as well. And then after that, I think the name of the game is how do we streamline the roles, right? So maybe you hired an assistant and you just have them doing a little bit of everything.
[00:16:56] Tatiana O'hara: A lot of the. low hanging fruit, which unfortunately that's what we're [00:17:00] told to hire people for, right? Hire people to do the little things you don't want to do. I actually want to encourage you to do the opposite, right? I'm not saying that you should still be managing your emails, but it's likely going to be more impactful to have your team members doing things that directly impact revenue.
[00:17:15] Tatiana O'hara: Directly impact, marketing sales directly impact your client work versus just those admin back end tasks. So you want to be, if you have a strict budget of who you can hire or how much you can spend on payroll, we want to be thinking, how do I put my team in position to make me more money and to create more time for me?
[00:17:34] Tatiana O'hara: And if you're always thinking with that mind, You're going to be able to go further with that small team, but if you're only thinking, Ooh, I'm tired of, doing marketing, let me hire a marketing person. I'm tired of checking my emails. Let me hire an email person. I need to, work with more clients.
[00:17:49] Tatiana O'hara: Let me hire, if you're always just going with the punches, you're going to look up and find that you have an inefficient team that costs you a lot of money, and it's really affecting your ability to get to where you want to be. [00:18:00] I hope that answers your question. So
[00:18:01] Danielle Wiebe: interesting. Yeah, that is so interesting.
[00:18:03] Danielle Wiebe: Can you give us an example of that? Of either a role or something that someone would be doing that could be directly.
[00:18:11] Danielle Wiebe: Affecting the revenue, is that pitching clients? Is that obviously it depends so much on the business, but just so that people listening can have an idea of oh, okay, this is what this person could potentially do for me.
[00:18:24] Tatiana O'hara: Yeah, absolutely. So I can give you an example from me, right?
[00:18:28] Tatiana O'hara: So I had an operations manager and when I first hired her, she was definitely doing more of the like low hanging fruit type stuff. I would say like the most impactful thing she was doing was like managing our launches and creating the launch boards and stuff. All that was so important. But I think things really changed when I was able to have her start gathering list of like potential clients, like doing some of that market research for me.
[00:18:52] Tatiana O'hara: So gathering list of potential clients, keeping up with the spreadsheet of like where we're at in progress with all of our leads, creating [00:19:00] a template for our proposals on the B2B side creating a list of other companies B2B wise that we could be pitching. And then even, Getting into potentially hiring someone to do sales and conducting that pitching on my behalf.
[00:19:15] Tatiana O'hara: Then also taking like the data from our client surveys and evaluating how we could fix things, make things better to increase, client retention, that kind of thing. So that's just like one example. But I think a lot of people feel like, Oh, sales. I'm the only one who can sell.
[00:19:31] Tatiana O'hara: And right now you may be the only one who can do a sales call and that's okay. But you have to think about all the activities that surround that sales call. Who are the leads? What are we saying to the leads? How are we getting the lead to the call? What are we doing after the call? What follow up is involved?
[00:19:47] Tatiana O'hara: How do we close the sale? All of those things are things that you can delegate to other people to, help you with. , Oh, and, sorry, one last thing. Yeah, please. Um, Applying for grants applying for my [00:20:00] business certifications, that was huge. That's like hands down the biggest thing that my ops manager was able to help me with.
[00:20:05] Tatiana O'hara: Like becoming a women business. Enterprise or minority owned business enterprise like those are lengthy processes, but those are things that will not only directly impact revenue now, but for years to come.
[00:20:18] Danielle Wiebe: Wow. So good. I really love that. And what I really like about it too, is that, I think sometimes if as entrepreneurs and for people who are solo entrepreneurs for so long, and then they start hiring onto their team, it's almost like they keep.
[00:20:33] Danielle Wiebe: the people on their team at an arm's length of what's actually happening within the business. It's like, okay, just handle these, like these little things, but they don't actually know the whole vision or mission or even like the processes within the business that are like all in your head often.
[00:20:51] Danielle Wiebe: And I think this is something that I learned too, with delegating is without telling people why they're doing something or like sharing like the [00:21:00] big vision and then this is how it impacts the growth of the business, then it's hard for them to really even know how to do their job properly because they're just doing the job, but they don't actually know like the bigger purpose.
[00:21:14] Danielle Wiebe: And I think it also gives them purpose within your Thank you. company and brand to like know like, wow, this is actually affecting the success of this business. And that's motivating for people too. I'm curious if you found that for a lot of people that you work with and what you find is like a, like a turning point for them when they can get their team on board and everyone's working together.
[00:21:37] Danielle Wiebe: Cause everyone wants that team. all working together. They're all like effectively, pushing the business forward. They're all on, on mission, but it's creating that culture that I think a lot of people struggle
[00:21:50] Tatiana O'hara: with. Right. I could do a whole nother podcast episode just on this topic. Yeah, this is I, in my opinion, I think this particular [00:22:00] topic is the difference between The team that's going to keep you where you're at and the team that's going to help you move forward faster, better, right?
[00:22:08] Tatiana O'hara: So I think the number one mistake that business owners make once they have the team of two, three people, whatever, is not letting them in. Like you said, keeping them at arm's length. And we do this for a couple of reasons. One, we feel like we can't trust people. Two, we feel like they're just blank.
[00:22:25] Tatiana O'hara: They're just a VA. They're just this, they're just that. They don't need to know this. This isn't important to them. And then three I do think A little bit of it is this fear of letting people in right maybe feeling like your business isn't all it's chalked up to be or that it's not real or that the money is so inconsistent that they'll get, scared and they'll quit they'll want to leave whatever.
[00:22:49] Tatiana O'hara: But I really feel like My team drastically transformed when I let them in. I started having my operations manager come [00:23:00] to my monthly finance calls with my CFO. She was able to see the gaps. She was able to point out to me, Hey, like I noticed we only made this much in digital products last year. I think this is a huge area of opportunity for us.
[00:23:13] Tatiana O'hara: And she could take that on, right? They built out the back end of GrindaholicsRx. They put the whole launch together, really, and it's like that small piece, right? When I swallow my pride and I allow someone to see that maybe we didn't have any profit last month. She can see, Oh clearly we need to cut back on this.
[00:23:32] Tatiana O'hara: Hey, Tatiana, I realize we're spending, 700 a month on these three systems and they all do the same thing. Like maybe we can consolidate these. That is truly the difference. And like your people being able to understand why they're there and make a greater impact versus just being task rabbits, right?
[00:23:48] Tatiana O'hara: Like Same example with marketing. When I let them into, the financial side of things and really understanding the inner workings of the business, my marketing team can see the [00:24:00] direct result or lack of result from their efforts as well. Because a lot of our marketing people, maybe they're only used to looking at open rates or something like that, right?
[00:24:09] Tatiana O'hara: And it's okay, the open rates are great, but we're still missing, the second piece of that. So what additional steps can we be taking? And, maybe giving some advice on, to me on the sales portion of things. So I don't know, I could go on and on, honestly, but I just. I know for a fact that buy in increases the more your team knows.
[00:24:29] Tatiana O'hara: If they don't know, they can't help you. And a lot of people want to say, Oh, my team, they just don't take initiative. I wish they would, take more initiative. Give them a reason to, if all you do is throw a couple tasks in Slack or ClickUp once a week, what is there to buy into, but when you can really get your people behind the mission and the vision of what you do I remember one of my team members saying I just want you to know I believe in my heart that I believe in your business just as much as you do. I want to see this thing succeed as much as you do.
[00:24:58] Tatiana O'hara: And that is like [00:25:00] priceless. 100%.
[00:25:02] Danielle Wiebe: Man, that is so powerful because I think you're right as far as when you say why people don't let people in behind the business. And I love what you said about them thinking or you being worried that they're going to think your business is like not legitimate or not all it's packed up to be and everything.
[00:25:24] Danielle Wiebe: Because I think that is a huge fear for a lot of small businesses because, they want to hire good people. And so when they're in the hiring process and when they're trying to find the right person, they're like putting their best foot forward as far as hiring, but then when they come on the team, they're like, oh, shoot what if they find out that, this is just a small business and, all of these messy things behind the scenes, but I think also It's exciting for people to be a part of small businesses and to see it grow and to see the direct result of their efforts, like you said, and how it's affecting the [00:26:00] growth of the business.
[00:26:01] Danielle Wiebe: That is inspiring for people because they get to almost... It's cool for people to be a part of small businesses and work for small businesses because they get to have almost the thrill of owning a small business without having the stress of owning a small business, and there's a lot of people that, that want that.
[00:26:17] Danielle Wiebe: They are entrepreneurial in a sense, but they don't want that stress of actually owning a business. They'd rather come alongside someone who has one and then see it grow. And I think that is. I love everything you said there. And it's just, I feel like it's going to resonate with so many people because Yeah, and then you think about what motivates you, right?
[00:26:38] Danielle Wiebe: And it's like seeing the results and being able to do that. But if they're just going task to task, they have, they just have a to do list. It's just like our own businesses. If we just have a list, like a to do list, and we're never thinking about our vision or mission or where we're going to burn ourselves out.
[00:26:53] Danielle Wiebe: Why wouldn't we like, it's just so clicking for me right now. So thank you. Why wouldn't we share [00:27:00] that with our teams? Why wouldn't we, be able to share that vision with them so that they can be just as motivated as we are.
[00:27:06] Tatiana O'hara: So good. And you can find the metrics that you want to share, you may never tell them you may never share your bank account, right? You may never share how much cash you have on hand Yeah, but like showing your revenue for the month or showing a P& L showing where the profit and loss is going No, you can block out salaries if you don't want people to know how much you pay yourself Like it's really up to you.
[00:27:28] Tatiana O'hara: This isn't like a Oh, just rip the curtain, pull the curtain back and show them everything. You can ease into it because I also understand that we're humans, right? And we have to develop trust with the people that we work with. They have to develop trust with us too. So it's take your time, ease into it.
[00:27:43] Tatiana O'hara: I think I first started. By sharing monthly revenue, because also we have to remember, if our team is in the Slack channel, they're in the whatever, and you're in the middle of a launch, they see the clients that are coming in, they can do simple math, it's like why hide it, I guess [00:28:00] is the question.
[00:28:00] Tatiana O'hara: I thought, but yeah,
[00:28:01] Danielle Wiebe: good. So good. I love that. Okay. I could talk about this forever, but I know I want to ask you cause you have been able to accomplish a lot with your business and you've done a lot of pivots and everything. What are you most proud of, of your entrepreneurial journey so
[00:28:16] Tatiana O'hara: far? Oh, I would say It's a two part answer.
[00:28:23] Tatiana O'hara: Yeah. The first one I would say is hosting retreats for my clients here in Atlanta. And it's much less about the act of having the retreat, but it was more so like at some point during the retreat, it just clicking in my head that like these 15 people, maybe that showed up to the retreat, not only have they invested in my program, have they invested in my one on one services?
[00:28:50] Tatiana O'hara: But they took time out of their busy lives to come spend a weekend with me in Atlanta and learn more stuff about team building, about leadership. And these [00:29:00] people have become like my friends, I don't know. I think when I started my business, I knew I would be able to impact people, but like seeing how much their lives have truly changed, like seeing my clients start families with confidence because they know they have more time now, or Seeing them be able to upgrade their living situation because they've been able to make more money through leveraging their team or I no joke have had clients who were on the brink of divorce feeling like, I'm, I never have time with my spouse anymore.
[00:29:29] Tatiana O'hara: And seeing people turn that around. It's just Oh my goodness. And then to have them all in the same room with me Sharing that energy. It's just very powerful. And it just makes me love what I do even more. And then I would say the second part of that is also my team having my team there with me and my team has changed a lot over the years.
[00:29:48] Tatiana O'hara: But being able to provide a living for other people like through teaching other people how to do that. It's like it's just it's good stuff and the
[00:29:58] Danielle Wiebe: ripple effect. I [00:30:00] think the work that you do because you're supporting your clients. Who are then building out their teams who are supporting a team of their own.
[00:30:07] Danielle Wiebe: It's really cool to think about. That's amazing. I love that. And often sometimes when we build businesses, we won't even know like the ripple effects that our business has in the world. And that's why it's so beautiful about it. So thanks for sharing that. Okay. Tatiana, how can people find you?
[00:30:22] Danielle Wiebe: How can people connect with you? Learn more about what you do? All the things. Please tell us.
[00:30:27] Tatiana O'hara: Yes. So you can connect with me on Instagram. That's where I'm at most often at underscore Tatiana O'Hara. And on there, you'll see the link to GrindaholicsRx or you can just go to TatianaO'Hara. co. And that is the easiest way to get a quick intro, right?
[00:30:44] Tatiana O'hara: You can grab any of our products that are most relevant for you. They're not courses. They're designed to be really small dose, quick, easy to implement. Literally you log in. If you buy something about KPIs, you log in and it's just, here's what a KPI is. Here's how to create it. [00:31:00] Here's a template. Boom.
[00:31:01] Tatiana O'hara: Really easy to implement quickly. But yeah, send me a message. I'd love to chat, especially if you're listening to this podcast, just mention it and we can talk more about you and get to know each other. So. I love
[00:31:12] Danielle Wiebe: it. So good. Oh my goodness. It was so great to have you on the podcast and so excited to have you a part of our passion to profit challenge
[00:31:19] Danielle Wiebe: so thank you so much for joining us for that. So if you're listening to this and you want to connect and join us for that, then definitely do that. But thank you so much. And I can't wait to connect
[00:31:29] Tatiana O'hara: with you more. Awesome. Thank you so much for having me.